Claims Manager (IT)

Position:  Claims Manager (Mozambique)

Salary:     $4 000 - $5 000 with an additional bonus structure

Location: Maputo

 Minimum Requirements:

• Matric

• Must have 3 years management experience

• Must have excellent interpersonal skills, assertiveness, resilience and leadership abilities.

• Experience in the handling of short term insurance Commercial claims.

   

  Core Tasks

• Screening & distribution of incoming mail.

• Instruct and direct staff regarding proper claims handling and processing.

• Authorize all high value and investigative authority requests above the claims representative authority level.

• Conduct scheduled and periodic file reviews to ensure compliance with company standards.

• Attend to claims queries which escalate to management level or are in need of management intervention.

• Recognize and communicate all state and regulatory issues to staff members.

• Train and monitor team member’s performance and provide leadership to the team.

• Develop and manage a panel of service providers necessary for efficient claims handling.

• Liaise with service providers and monitor service levels.

• Liaise with brokers / clients.

• Liaise with staff and internal departments and monitor service levels.

• Loss ratio monitoring.

• Claims reporting on a monthly basis.

• Excellent organizational, time management & personal computer skills.

• Demonstrated decision making & problem solving skills.

• Ability to work under pressure.

• HR assistance to new appointments and interviews.

Please send an updated CV, Portfolio and most recent payslip to

Contact:       

AtripleA Recruitment and Temps

 Fax: 086 577 6102