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Outbound Call Centre Agent

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Outbound Call Centre Agent

Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent.


Key responsibilities 


·        To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses or private individuals by phone

·        Deliver prepared sales scripts to persuade potential customers to avail of Copy Center services and product

·        Describe services and products 

·        Respond to questions

·        Identify and overcome objections

·        Take the customer through the sales process

·        Obtain customer information

·        Obtain possible customer leads

·        Maintain customer/potential customer data bases

·        Follow up on initial contacts

·        Capturing all customer interactions whether from telephonic or email on the CRM system 




·        Matric/ Diploma

·        Understanding of contact center environment and technology 

·        2-3 years previous experience in a Call Centre environment in telesales with a proven track record in sales

·        Preferably have a similar background or in a Copy Center environment

·        Fully bilingual in English and Afrikaans

·        Computer literacy



Send your CV and latest pay slip to

ATripleA Recruitment and Temps


Posted 2020-06-30

Please provide ALL the information requested below, to submit your CV:

Attach the files below

Files must be:

  • Smaller than 3 megabytes each
  • Either MS Word, PDF, Jpeg images or text (txt) files