Sales Floor Team Leader (Media and Printing)

Our client in the Media and Printing Industry is looking to hire a Sales Floor Team Leader.

Duties and Responsibilities

·         Lead by example always 

·         One of your most important responsibilities will ensure your sales team achieves the sales targets set by management.

·         Create a happy motivated environment that promotes open communication and healthy competitiveness. 

·         Provide reports as requested 

·         Ensure strong communication and feedback opportunities  

·         Provide coaching to increase capability of the Sales Consultants 

·         Handling client enquiries 

·         Promote and motivate staff to Up sell and use Add-on with every client

·         Effective time managing of yourself and team members

·         Manage the team to ensure a high level of work ethics and professionalism are displayed 

·         Assist team with their development and day to day requirements 

·         Monitor that all staff are adhering to company policies

·         Report any disciplinary issues

·         Ensure that every order is correctly taken in and that the correct information is given to customer and production.

·         Communicate all relevant information to your staff for example but not limited to promotions running, out of stock items, product changes or price changes.

·         Identifying challenges and suggest possible solutions. 

·         Make sure your staff knows their shift schedule and take breaks in a co-ordinated manner and adheres to it.

·         Ensuring that the displays and counter areas are up to standard

Client Services

·         Achieve a level of impeccable client service and make sure all your staff meets this goal.

·         Ensure all staff has an acceptable level of product knowledge so they can advise clients correctly.  

·         Improve and suggest changes to ensure Client Satisfaction every single time.

·         Manage queues and allocate clients to correct most fitting department.

·         Ensure every client is acknowledges even if the staff is still busy with another client and won’t be able to assist immediately.

·         Always be professional, friendly, and patient toward clients

·         Ensure your staff communicates correct lead times and other relevant information.

Opening & Closing of Shop

·         Keep to the Lock up schedule!

·         When closing the shop ensure all doors are locked & the alarm is on.

·         Two people need to be present when the shop is being locked.

Cash Management

·         Keep to the Cash handling protocol at times.

·         Ensure the floats are issued in the morning and locked up at end of day.

·         The keys to the safe are not to be left on the premises.

Send your CV and latest pay slip to raca@aaaa.co.za

ATripleA Recruitment and Temps

www.aaaa.co.za

#atriplea #recruitment #vacancy # Sales# Floor# Team# Leader

ww.aaaa.co.za/submit-your-cv/