<< Back to Careers

Chief Operating Officer (Health)

Location not available
Chief Operating Officer

Chief Operating Officer (Health)

Location: Pretoria

Our client in the Health Industry is looking to hire a Chief Operating Officer to join their growing institute.

Duties and Responsibilities

·         Driving Operational Efficiency:

o   Lead implementation of company’s digitisation strategy and develop

o   Metrics to measuring efficacy of strategy and implementation plan.

o   Apply experience of complex organisations to drive process efficiencies that result in seamless operations between core business and support.

o   Establish and maintain a system’s view of the business identifying its various workflows, systems, processes, constraints.

o   Establish a baseline of required systems, system inefficiencies and gaps as well as solutions for the short to medium term to optimise operational performance and value add to the relevant stakeholders.

o   Leads and drives timeous, effective, and quality services from core functions of the company

o   Establish mechanism to measure and evaluate business systems and process performance.

o   Supports Strategic Infrastructure establishment, review, and maintenance


·         Business Monitoring and Evaluation Reporting:

o   Implement and manage company’s management information system capturing appropriate critical performance metrics relevant to the business 

o   Develop and implement relevant systems that bring efficiencies.

o   Refine and provide monthly M&E report templates to the core functions.

o   Analysing and interpreting data and metrics for informed, timeous decision making and risk mitigation


·         Financial Management, revenue, and cost optimization:

o   Supports the budgeting, forecasting and monthly financial reporting in partnership with CFO

o   Identify and implement operations efficiencies that result in managed expenses and improved revenues

o   Support the costing of company services by CFO and CRO ensuring that the correct costing model is applied for the services rendered


·         Performance Management:

o   Works with the HR, CRO and CFO functions to establish and improve performance management systems and tools.

o   Ensure measure the relevant metrics and define these metrics.

o   Co-ordinates the establishment of an effective tools to instill performance management culture to EXCO and the entire business



·         Governance & Risk Management:

o   Ensure that business plan includes adequate planning for managing all dimensions’ business risks.

o   Ensure implementation of and adherence to quality and regulatory practices and policies together with CRO.

o   Work with internal Audit to mitigate any non-compliance

o   Collect, consolidate, and prepare information for quarterly and annual reports and presentations of progress against targets and submit timeously to CEO and Board

o   Leads business performance against strategic and operational targets reporting to all stakeholders


·         Leadership and Management:

o   Ensures the business unit is resourced with appropriate skills.

o   Manages human resources for optimal functioning.

o   Directs the deliverables of the unit



·         Master’s qualification or relevant post-graduate business administration qualification preferred.

·         12-15 years’ experience in Senior management level /in a complex, highly transactional multi-project/operational environment.

·         A solid track record in operational and workflow optimisation.

·         Proven track record of having implemented operational efficiency programs

·         Health sector experience is an added advantage. Knowledge of digitisation and digital tools will be advantageous

·         Advanced understanding of business planning


·         Leadership skills.

·         Project & Programme management.

·         Excellent communicator with strong business acumen – both verbal & written.

·         Financial management.

·         Enterprise risk management.

·         Complexity management

·         Systems thinking.

·         Strategy development and implementation.

·         Stakeholder relationship management.

·         Business development.

·         Ability to diagnose problems quickly and have foresight into potential issues.

·         People management.

·         Advanced computer skills

Personal Attributes:

·         Assertive

·         Self-driven

·         Innovative

·         Creative

·         Customer focused

·         Solution orientated

·         Able to work under pressure and maintain high levels of confidentiality.


Send your CV and latest pay slip to

ATripleA Recruitment and Temps


Posted 2020-07-17

Please provide ALL the information requested below, to submit your CV:

Attach the files below

Files must be:

  • Smaller than 3 megabytes each
  • Either MS Word, PDF, Jpeg images or text (txt) files