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Key Accounts Administrator

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Key Accounts Administrator

Our client in the Telecommunications Industry is looking to hire a Key Accounts Administrator in their growing institution.


To maintain relationship with Key Customers and maintain a high standard of customer service. Ensuring all orders are processed timeously and follow through the entire process to ensure timeous delivery to clients.


·        Process all orders received from Vodacom on Pastel

·        Liaising with procurement on stock that needs to be ordered

·        Updating daily ETA reports for Vodacom

·        Updating the daily open orders report for Vodacom

·        Report to Vodacom offices 3 times a week to work together with the Vodacom on orders, forecasts, and ETA’s

·        Update the end of life products report and submit to Vodacom monthly or as a new item becomes end of life

·        Report to Vodacom Warehouse one a month to check and validate returns before they are collected

·        Handling all queries from Vodacom EBU team 

·        Updating and submitting a price list to Vodacom EBU monthly

·        Listing all new products with Vodacom EBU

·        Assisting SOP with overflow of workload

·        Process all orders for Takealot and manage any queries

·        Send updated stock on hand files to Takealot daily

·        Run the daily online failed orders report and contact customers regarding their orders

·        Process all orders received from Group Appliances and manage queries 

·        Process all orders received from Hirsch’s and manage queries


Skills and Specifications:

·        Should have good oral and written communication skills.

·        Good product knowledge

·        Microsoft Office (excel, word)

·        Cope well under pressure

·        Target and deadline driven

·        Work independently

·        Be a team player

·        Knowledge of Pastel Evolution or experience on an ERP system (minimum)


Secondary Duties:

·       Ability to understand the whole process ’from supplier’s supplier to customer’s customer’

·       Assist in resolving customer issues experienced daily and reporting back to management

·       After hours customer support

·       Ability to work under pressure

·       Willingness to work unusual hours if required


·       Clean ITC check

·       Clean criminal check

·       Signing of the company’s confidentiality agreement

·       Signing of the contract of employment

·       Certification/Diplomas on the various areas of expertise are required.



Send your CV and latest pay slip to

ATripleA Recruitment and Temps

#ATripleA #recruitment #vacancy # Key # Accounts # Administrator


Posted 2020-06-30

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